Vice President of Marketing
1994–1998, Greyhound Lines, Inc., Dallas , TX
Increased revenues 25% from $600 million to $750 million reversing a 15+yr. decline. Increased passengers 30% from 15.5 million to over 20 million. Re-established the Greyhound brand and corporate image.
Cut advertising and promotion budgets from $26 million to $11 million by reducing funds for targeting low-income audience with no disposable income, and by redirecting remaining funds to middle-income households with disposable income.
Repositioned bus service and ad messages from price offers that promoted “cheap” transportation, to emotional appeals of incremental opportunities to visit friends and family . Targeted one-car households, large families, college students, military and seniors.
Reduced and reorganized staff from 200 to 154 professionals, while increasing service 17% to over 2,365 consumer retail locations worldwide.
Responsibilities included national, regional and local advertising and sales promotion, public relations, market research, strategic planning, pricing, product development and agency selection and management.
Linking your business to the power of Marketing.